The Guarantee is offered by all banks and building societies that accept instructions to pay
Direct Debits.
If there are any changes to the amount, date or frequency of your Direct
Debit Fields of Life will notify you (normally 3 working days) in advance
of your account being debited or as otherwise agreed. If you
request Fields of Life to collect a payment, confirmation of the amount
and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by Fields of Life or your bank or building society, you are entitled to a full and immediate refund of the
amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back
when Fields of Life asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society.
Written confirmation may be required. Please also notify Fields of Life .