The Guarantee is offered by all banks and building societies that accept instructions to pay
Direct Debits.
If there are any changes to the amount, date or frequency of your Direct
Debit Drop Inn will notify you (normally 3 working days) in advance
of your account being debited or as otherwise agreed. If you
request Drop Inn to collect a payment, confirmation of the amount
and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by Drop Inn or your bank or building society, you are entitled to a full and immediate refund of the
amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back
when Drop Inn asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society.
Written confirmation may be required. Please also notify Drop Inn .